AGB

Last updated: June 25, 2026

This website and online store are operated by GUSHEER LLC, a Wyoming limited liability company, doing business under the brand and store name Lumière Global.

Throughout the site, the terms “we,” “us,” and “our” refer to GUSHEER LLC and the Lumière Global brand/store. Lumière Global is the brand name and online store operated by GUSHEER LLC.

By visiting our website, browsing our store, placing an order, creating an account, or purchasing products from us, you agree to be bound by these Terms of Service, including any additional policies referenced here or available on our website.

Please read these Terms of Service carefully before using our website. If you do not agree to these Terms, you should not access the website or use our services.

Online Store Terms

By using our website and placing an order, you confirm that you are at least the age of majority in your jurisdiction, or that you have the permission of a parent or legal guardian to use this website.

You may not use our products, website, or services for any illegal, unauthorized, harmful, or prohibited purpose. You agree not to violate any applicable laws, regulations, intellectual property rights, or third-party rights when using our website or services.

Legal Company and Brand Relationship

GUSHEER LLC is the legal business entity that operates this website and online store.

Lumière Global is the public brand name and store name used by GUSHEER LLC for this online store, customer communications, product listings, marketing, packaging, and related services.

When these Terms refer to Lumière Global, the store, the website, or our services, they refer to the online store and brand operated by GUSHEER LLC.

Our Products

Lumière Global sells physical DIY craft supplies, charms, beads, assorted bead mixes, small accessories, handmade or prepared craft materials, and related creative products.

Product photos, descriptions, colors, sizes, weights, quantities, and packaging information are provided as accurately as possible. However, slight differences may occur due to lighting, screen settings, camera angles, production batches, handmade preparation, measurement methods, and the nature of assorted or mixed products.

Some products may include small parts and are not intended for children under 3 years old. Adult supervision is recommended when products are used by children.

Our products are intended for craft, decoration, jewelry making, phone charms, bag charms, keychains, DIY projects, and similar creative uses. They are not food, medical products, safety equipment, or children’s toys unless expressly stated in the product listing.

Random, Mixed, or Assorted Products

Some items may be sold as mixed, assorted, random, or color-themed sets. The exact pieces included may vary from the photos, but the overall color theme, style, and product type will remain similar to the listing description.

Small variations in color, shape, size, finish, bead distribution, charm selection, and decorative pieces are part of the nature of assorted craft supplies and are not considered defects.

Prices and Availability

Prices, product availability, product descriptions, promotions, discounts, and shipping options may change at any time without prior notice.

We reserve the right to modify, discontinue, limit, or cancel any product, service, discount, or promotion at any time.

We make reasonable efforts to ensure that product information and pricing are accurate. However, errors may occasionally occur. If an error affects your order, we may contact you for confirmation, correct the error, cancel the order, or provide another reasonable solution.

Orders and Order Acceptance

Placing an order does not automatically mean that the order has been accepted. We reserve the right to refuse, cancel, or limit any order for reasons including, but not limited to, suspected fraud, payment issues, incorrect product information, stock issues, shipping restrictions, incorrect customer information, or violation of these Terms.

You agree to provide complete, current, and accurate order, shipping, billing, and contact information.

We are not responsible for delays, failed delivery, returned packages, or lost packages caused by incorrect or incomplete information provided by the customer.

Payment

All payments are processed through Shopify and our payment service providers. By placing an order, you agree to pay the full amount shown at checkout, including product prices, shipping fees, taxes, duties, or other applicable charges shown at the time of purchase.

Payment must be successfully completed before an order is processed or shipped.

Order Cancellation

Orders may be cancelled within 24 hours after purchase, as long as the order has not been processed, packed, or shipped.

After 24 hours, or once an order has entered processing, packing, or shipping, the order cannot be cancelled.

To request a cancellation, please contact us as soon as possible at lulusales@lumiereglobal.shop with your order number.

Shipping and Delivery

We ship physical products to customers using available fulfillment and logistics services. Orders may be fulfilled directly by us or through fulfillment, logistics, shipping, or supply partners.

Depending on the product and destination, orders may be shipped from China, the United States, or other available fulfillment locations.

Estimated processing and delivery times are provided for reference only and are not guaranteed. Delivery times may be affected by customs processing, carrier delays, holidays, weather, local delivery conditions, incorrect addresses, inspections, or other circumstances outside our control.

Once an order has been shipped, we are not responsible for delays caused by shipping carriers, customs authorities, local postal services, or incorrect delivery information provided by the customer.

Customs, Duties, and Import Taxes

International orders may be subject to customs duties, import taxes, VAT, brokerage fees, or other local charges depending on the destination country or region.

These charges are the customer’s responsibility and are not controlled by GUSHEER LLC or Lumière Global.

We are not responsible for customs delays, import restrictions, rejected customs clearance, or fees charged by customs authorities or local delivery providers.

Returns, Refunds, and Exchanges

Our Return and Refund Policy applies to all purchases and is incorporated into these Terms of Service.

All sales are final. We do not accept returns, exchanges, or refunds for change of mind, wrong selection, color preference, size preference, buyer’s remorse, or items that are no longer wanted after purchase.

If your order arrives damaged, incorrect, or missing items, please contact us within 7 days of delivery with clear photos of the package, product, shipping label, and any damaged, incorrect, or missing items.

We will review the issue and may offer a replacement, store credit, partial refund, or another solution depending on the situation.

Shipping fees are non-refundable once an order has been shipped, unless otherwise required by law or approved by us in writing.

Product Use and Safety

Customers are responsible for using our products safely and appropriately.

Our products may contain small parts, sharp edges, beads, charms, strings, accessories, or other craft components. These items may pose a choking hazard or injury risk if misused.

Products should be kept away from young children and pets unless supervised by an adult.

By purchasing from us, you agree that you are responsible for checking whether the products are suitable for your intended use.

Accuracy of Information

We try to provide accurate and updated information on our website. However, we do not guarantee that all product descriptions, images, prices, shipping times, availability, or other content are always complete, current, or error-free.

We reserve the right to correct errors, inaccuracies, or omissions at any time, including after an order has been submitted.

User Accounts

You may need to create an account to access certain features. You are responsible for maintaining the confidentiality of your account login information and for all activities that occur under your account.

You agree to notify us immediately if you believe your account has been accessed without authorization.

We are not responsible for losses caused by your failure to keep your account information secure.

Customer Reviews, Comments, and Submissions

If you submit reviews, comments, photos, messages, suggestions, or other content to us or through our website, you agree that we may use, display, reproduce, edit, publish, translate, or share such content for store operation, customer support, marketing, or promotional purposes, unless prohibited by law.

You agree not to submit content that is illegal, abusive, defamatory, misleading, infringing, harmful, obscene, or otherwise inappropriate.

Intellectual Property

All content on this website, including text, product descriptions, photos, graphics, logos, designs, images, layout, and other materials, is owned by or licensed to GUSHEER LLC, Lumière Global, or our service providers, and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, sell, exploit, or use our website content for commercial purposes without our prior written permission.

Third-Party Tools, Apps, and Links

Our website may include third-party tools, apps, payment services, shipping services, analytics services, advertising services, or links to third-party websites.

We do not control and are not responsible for third-party services, websites, policies, content, accuracy, security, or practices.

Your use of third-party services may be subject to their own terms and policies.

Prohibited Uses

You agree not to use our website, products, or services:

For any unlawful or fraudulent purpose;

To violate any laws or regulations;

To infringe upon our intellectual property rights or the rights of others;

To submit false, misleading, or harmful information;

To upload or transmit viruses, malware, or harmful code;

To interfere with the security or operation of our website;

To collect or track personal information of others without authorization;

To spam, phish, scrape, crawl, or otherwise misuse the website;

Or for any harmful, abusive, or unauthorized activity.

We reserve the right to terminate or restrict your access to our website or services if you violate these Terms.

Disclaimer of Warranties

Our website, services, and products are provided on an “as available” and “as is” basis, except as otherwise required by law.

We do not guarantee that our website will always be uninterrupted, secure, error-free, or available at all times.

We do not guarantee that any product will meet every individual expectation, especially where differences are caused by screen settings, handmade preparation, random assortments, product batches, or normal craft supply variations.

Limitation of Liability

To the fullest extent permitted by applicable law, GUSHEER LLC, doing business as Lumière Global, shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, lost revenue, lost data, business interruption, or other damages arising from your use of our website, products, or services.

Nothing in these Terms is intended to exclude or limit any rights that cannot be excluded or limited under applicable law.

Indemnification

You agree to indemnify and hold harmless GUSHEER LLC, Lumière Global, its owners, employees, service providers, partners, and affiliates from any claim, demand, loss, liability, damage, cost, or expense arising from your violation of these Terms, your misuse of our website or products, or your violation of any law or third-party rights.

Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the State of Wyoming, United States, without regard to conflict of law principles.

If you are a consumer located outside the United States, you may also have mandatory rights under the laws of your country or region that cannot be excluded by these Terms.

Severability

If any part of these Terms is determined to be unlawful, void, or unenforceable, that part will be enforced to the maximum extent permitted by law, and the remaining parts will remain in full force and effect.

Changes to These Terms

We may update, change, or replace any part of these Terms of Service from time to time. The latest version will be posted on this page with the updated date.

Your continued use of our website or services after any changes are posted means that you accept the updated Terms.